Facebook has stated that I was using a fake name and has asked me to verify my identity...

GetHuman-kt_steph's customer service issue with Facebook from November 2018

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The issue in GetHuman-kt_steph's own words
Facebook has stated that I was using a fake name and has asked me to verify my identity. I did this about ** times yesterday and it still won't let me into my account. I have very important documents in messenger that I need to recover for a court case so I desperately need access to my account. The account email is*K*****@***.com and my name is Katie Coughlin. The account was named KT C but ive been trying to change it to Katie Coughlin.
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Customer service issue
Reported by GetHuman-kt_steph
Nov 30th, 2018 - 6 mons ago
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GetHuman-kt_steph started working on this issue
Nov 30th, 2018 1:51pm