: Hi there i have issues with my password. I did open my Facebook account in April...

GetHuman-njumo's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman-njumo's own words
: Hi there i have issues with my password. I did open my Facebook account in April **** and yesterday **.**.**** my phone some how updated and asked me for my password. I lost the email password and also my phone number to which i had activated my account with. This same situation happened sometime in ** July **** and April ** **** and I had give the current number to Facebook to send verification code which they did to my current number **************. But yesterday they have been asking me of the my previous email and number ************** which i do not longer have acess to.please if you want me to proof other thing as to this face book profile do not hesitate to contact me back. I have lots of stuff in there and will want to maintain my account. Njumokevin @jebolaa. Yours sincerely.
GetHuman-njumo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-njumo fixed the problem
I did nothing just had to remember my password
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-njumo
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 234870 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-njumo started working on this issue
Nov 30th, 2018 5:38am
GetHuman-njumo indicated the issue is not fixed yet.
Nov 30th, 2018 12:15pm
GetHuman-njumo indicated the issue is not fixed yet.
Nov 30th, 2018 12:48pm
GetHuman-njumo indicated the issue is not fixed yet.
Nov 30th, 2018 8:49pm
GetHuman-njumo indicated the issue is not fixed yet.
Nov 30th, 2018 8:56pm
GetHuman-njumo confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 6:17am