Can you pls help me with an account that has been contacting my siblings asking if they...

GetHuman-quinbee's customer service issue with Facebook from November 2018

2 views
 | 
234756 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-quinbee's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-quinbee got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-quinbee may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-quinbee's own words
Can you pls help me with an account that has been contacting my siblings asking if they know me and using a fake account. It is very alarming because I don’t know the person and she knows my complete name and indicating it in the messages on FB. I tried to search for her account but it has no clear picture or info of her real identity. Even her photos doesn’t show real faces of her. Where can I send the screenshots of her messages so FB can check the account. Need assistance on this as this is very alarming for me. Thank you!
GetHuman-quinbee did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-quinbee fixed the problem
We are waiting for GetHuman-quinbee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-quinbee fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-quinbee
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 234756 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-quinbee started working on this issue
Nov 30th, 2018 3:08am