Hiyy I can’t access my account that I’ve had for many many years there’s a lot of good...
GetHuman1658079's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1658079's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1658079 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1658079's own words
Hiyy I can’t access my account that I’ve had for many many years there’s a lot of good memories on it a changed the password and have forgot it and I no longer have the email address a used when I set Facebook up all them years ago. So I’m asking please could u help me get back in to it I’ve been trying for days now and it’s making me upset at the thought of losing everything on my account.my name is David English thank you
GetHuman1658079 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1658079 fixed the problem
We are waiting for GetHuman1658079 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.