Hiyy I can’t access my account that I’ve had for many many years there’s a lot of good...

GetHuman1658079's customer service issue with Facebook from November 2018

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The issue in GetHuman1658079's own words
Hiyy I can’t access my account that I’ve had for many many years there’s a lot of good memories on it a changed the password and have forgot it and I no longer have the email address a used when I set Facebook up all them years ago. So I’m asking please could u help me get back in to it I’ve been trying for days now and it’s making me upset at the thought of losing everything on my account.my name is David English thank you
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Facebook

Customer service issue
Reported by GetHuman1658079
Nov 30th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 234738 others
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Timeline
GetHuman1658079 started working on this issue
Nov 30th, 2018 2:44am