I have two primary pages, I know how to change my page templates but the setting is blo...

GetHuman1657081's customer service issue with Facebook from November 2018

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The issue in GetHuman1657081's own words
I have two primary pages, I know how to change my page templates but the setting is blocked and my pages are stuck on the services template when they should be set on shop. **I never set them as services so this is an anomaly and would like to set both pages to shop but this is currently inactive in the settings field.**I have also tried multiple times to verify both pages but even sending my company details through has not worked and I want to verify both my pages as I am the only owner of these pages.
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Customer service issue
Reported by GetHuman1657081
Nov 29th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 234551 others
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GetHuman1657081 started working on this issue
Nov 29th, 2018 11:35pm