I have two primary pages, I know how to change my page templates but the setting is blo...
GetHuman1657081's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1657081's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1657081 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1657081's own words
I have two primary pages, I know how to change my page templates but the setting is blocked and my pages are stuck on the services template when they should be set on shop. **I never set them as services so this is an anomaly and would like to set both pages to shop but this is currently inactive in the settings field.**I have also tried multiple times to verify both pages but even sending my company details through has not worked and I want to verify both my pages as I am the only owner of these pages.
GetHuman1657081 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1657081 fixed the problem
We are waiting for GetHuman1657081 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.