I upgraded my phone and the web browser is different from the one I had and now I canno...

GetHuman-dreameno's customer service issue with Facebook from November 2018

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The issue in GetHuman-dreameno's own words
I upgraded my phone and the web browser is different from the one I had and now I cannot get into my Facebook account because I'm blocked it won't let me send anything to my email it won't let me do anything don't let me get a new code to get a new password this is me I'm not somebody trying to get into somebody else's **** I want to get into my Facebook account I do not want to start another one I have too much on there that I do not want to lose please help
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Facebook

Customer service issue
Reported by GetHuman-dreameno
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 234111 others
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Timeline
GetHuman-dreameno started working on this issue
Nov 29th, 2018 4:57pm
GetHuman-dreameno shared this issue with your circles on Google+
Nov 29th, 2018 4:57pm