I have gone through all the steps for recovery of my account up to the trusted contacts...

GetHuman-ebonyjl's customer service issue with Facebook from November 2018

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The issue in GetHuman-ebonyjl's own words
I have gone through all the steps for recovery of my account up to the trusted contacts method and sending an email, but I have not received an email or text from Facebook to recover my account. When I ask to resend an email it pulls up an error message. When I say to resend a text after ** minutes, it tells me to wait. I have checked my spam folder and junk* no email from Facebook. **What is wrong?
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Customer service issue
Reported by GetHuman-ebonyjl
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 234044 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ebonyjl started working on this issue
Nov 29th, 2018 4:17pm
GetHuman-ebonyjl indicated the issue is not fixed yet.
Nov 29th, 2018 4:18pm