Hello. I have an account on Mecomag HV name, and Facebook asked me identification docum...

GetHuman-puiacla's customer service issue with Facebook from November 2018

1 view
 | 
233553 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-puiacla's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-puiacla's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-puiacla will want to follow the link below to head to their help center. We will check on GetHuman-puiacla later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-puiacla may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-puiacla's own words
Hello. I have an account on Mecomag HV name, and Facebook asked me identification document to prove that is my name.* It is the name of our company, and we have business pages on that account.*I sent identification document fot our company, but the account is still blocked.*I want to acces my account. Can you tell me what is the solution for my problem?*If you want more details can call me on ****** ******, or to write me on *****@***.com.*Thank you
GetHuman-puiacla did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-puiacla fixed the problem
We are waiting for GetHuman-puiacla to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-puiacla fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-puiacla
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 233553 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-puiacla started working on this issue
Nov 29th, 2018 7:24am