I forgot my password to my account my name is Ashley Zerkle. I no longer have access to...
GetHuman-azerk's customer service issue with Facebook from November 2018
Help with my Facebook issue
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Before contacting them, items GetHuman-azerk may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-azerk's own words
I forgot my password to my account my name is Ashley Zerkle. I no longer have access to my original email on file so I sent a picture of my drivers license to verify my identity so I could use my new email address. Now every time I try to click the reset password link from my email it takes me to a page saying “you have entered too many codes try again later” I need help resetting my password please I have already verified myself and I would like to have my page back.
GetHuman-azerk did not yet indicate what Facebook should do to make this right.
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