My phone broke. I got a new phone but don't remember my password. The email I have on...

GetHuman-jnusberg's customer service issue with Facebook from November 2018

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The issue in GetHuman-jnusberg's own words
My phone broke. I got a new phone but don't remember my password. The email I have on FB is no longer new email is *****@***.com. my phone* is correct on fb but the codes you send aren't valid. I go by Jenny Lynn on fb, my profile picture is of my daughter and a packer player. Now when I search for myself I can't find myself. I have ****'s of pictures on fb I need. Please help me recover my password! The one I remember is Pooter**...or EauClaire. Neither work.
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Customer service issue
Reported by GetHuman-jnusberg
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 13 customers so far
Similar issue to 232540 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jnusberg started working on this issue
Nov 28th, 2018 3:56pm