Hello**I had recently added a payment method(credit card) for running a new ad campaign...

GetHuman-sahanis's customer service issue with Facebook from November 2018

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The issue in GetHuman-sahanis's own words
Hello**I had recently added a payment method(credit card) for running a new ad campaign for my ad account(**********). However, i removed it for the time being as i was rethinking running the ad at that time. But, now, even though have i added the same payment details, the Facebook Ad manager is not accepting the same. Please also note that despite not accepting the payment method on the pretext that it could not be charged, * transactions of Rs *** have been debited from the same account. Things don't quite add up here. Kindly revert to me immediately
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Facebook

Customer service issue
Reported by GetHuman-sahanis
Nov 28th, 2018 - 9 mons ago
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Timeline
GetHuman-sahanis started working on this issue
Nov 28th, 2018 10:37am