Sir I noticed that my account was used (hacked) by someone. He changed my profile name...

GetHuman1643584's customer service issue with Facebook from November 2018

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GetHuman1643584's next move: go to the Facebook help center.
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Before contacting them, items GetHuman1643584 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1643584's own words
Sir I noticed that my account was used (hacked) by someone. He changed my profile name , age,birth date, occupation, education qualifications, cover and profile photo and added some unknown person. As and when it came to my notice , I tried to fix all the damage done by that person. I even changed my password. But some of the settings are not being corrected by me. The estimate location which came to my email is - ( *:** PM (UTC***:**). *Operating system:*Windows*Browser:*Chrome*IP address:***.***.***.****Estimated location:*Accra, AA, GH )*Will you please look into the matter. And suggest me ways to prevent it in future .
GetHuman1643584 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1643584
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 232093 others
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GetHuman1643584 started working on this issue
Nov 28th, 2018 7:12am