Hi. My account was hacked by someone this morning. They change all my detail from Name...
GetHuman-hungtran's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-hungtran's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hungtran's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hungtran will want to follow the link below to head to their help center. We will check on GetHuman-hungtran later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hungtran may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hungtran's own words
Hi. My account was hacked by someone this morning. They change all my detail from Name, email. So I can’t access to my account any more. Unfortunately, the telephone number which I registered, is invalid right now. Because, I have moving to live in Melbourne, Australia right now. Before, I created my account in Vietnam, I used Vietnamese’s telephone number. So, I can’t use my phone number to receive the code to get my account back. *And Hacker has changed my email as well.*my email which I registered is *****@***.com.*My telephone number which I registered is ************.*If you can, can you take my account back for me please. It really important to me. Thanks you so much.
GetHuman-hungtran did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hungtran fixed the problem
We are waiting for GetHuman-hungtran to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.