facebook locked my account bc they thought somebody else was trying to log into my acco...

GetHuman1643048's customer service issue with Facebook from November 2018

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The issue in GetHuman1643048's own words
facebook locked my account bc they thought somebody else was trying to log into my account but it was me from a new computer...so then i went through their security process an sent them copies of mu id several times and facebook said account was unlocke but i still couldnt log in it kept wanting me to do security check again and i even tried restting password several time an once again it wanted me to do a security check again ...so how do i ever get back into my account
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Facebook

Customer service issue
Reported by GetHuman1643048
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 231945 others
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Timeline
GetHuman1643048 started working on this issue
Nov 28th, 2018 4:00am