I need to get into my account Twila Krogsgaard Helfrick. My phone number is...

GetHuman-thelfric's customer service issue with Facebook from November 2018

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The issue in GetHuman-thelfric's own words
I need to get into my account Twila Krogsgaard Helfrick. My phone number is ***-***-****. I feel the email address I used was *****@***.com. My home email is *****@***.com. I retired so can’t access the account. Problem is I got a new phone and now I can’t get into my account. There is also an account Twila Helfrick. I do not want this account any more. Please get rid of that account. I’m addicted and need help.
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Customer service issue
Reported by GetHuman-thelfric
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-thelfric started working on this issue
Nov 28th, 2018 12:53am
GetHuman-thelfric indicated the issue is not fixed yet.
Nov 28th, 2018 5:27am