When I started with Favebook, my email address was *****@***.com. I no longer have acc...

GetHuman-cloverdo's customer service issue with Facebook from November 2018

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The issue in GetHuman-cloverdo's own words
When I started with Favebook, my email address was *****@***.com. I no longer have access to that email address. I was getting messages to update my facebook app. I couldn't update it, so I deleted the app and installed it again. I tried to log back on, but forgot my password. They sent a code to use to my old email address and now I can't get on my account. I had been hacked a while back and started a new account but it doesn't have my photos and such from years ago that I wanted to keep.Please hlep me, I asked my trusted contacts to help but one of them doesn't know what to do.
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Facebook

Customer service issue
Reported by GetHuman-cloverdo
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-cloverdo started working on this issue
Nov 27th, 2018 9:17pm