I promise you I'm not doing this again I've already sent you a message someone's hacked...
GetHuman-basilepr's customer service issue with Facebook from November 2018
Help with my Facebook issue
GetHuman-basilepr's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-basilepr will want to follow the link below to head to their help center. We will check on GetHuman-basilepr later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-basilepr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-basilepr's own words
I promise you I'm not doing this again I've already sent you a message someone's hacked my account I don't remember the password I can't get in to change the password and you make it almost impossible to contact anybody to get any help you guys are worse than Satan I don't all my **** all over the Internet because you have such a weak system that anybody could access it and pull these studs I need to be contacted ASAP. Get human what kind of **** is this my name is Richard Basile my phone number is ***-***-**** I want nothing else to do with Facebook I'd rather cancel my **** account I need to hear from somebody
GetHuman-basilepr did not yet indicate what Facebook should do to make this right.
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