hello my account (Iesha Marie) has been hacked and caused my account to be disabled due...

GetHuman1637361's customer service issue with Facebook from November 2018

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The issue in GetHuman1637361's own words
hello my account (Iesha Marie) has been hacked and caused my account to be disabled due to whoever hacked my account sending messages to my friends about fake grants. i told my friends to report my page because it wasnt me messaging them. my login and password has been changed. i connot log in when i set up my page i used my cell number at the time. i no longer have access to that number and i never set a email with my account and now i regret it. could you please help me recover my account
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Facebook

Customer service issue
Reported by GetHuman1637361
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 230983 others
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Timeline
GetHuman1637361 started working on this issue
Nov 27th, 2018 3:25pm