Hello! *My name is Egor. I am director of company "Papa Carlow" from Belarus. We are de...
GetHuman1636317's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1636317's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636317's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636317 will want to follow the link below to head to their help center. We will check on GetHuman1636317 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1636317's own words
Hello! *My name is Egor. I am director of company "Papa Carlow" from Belarus. We are developing and promoting applications for iOS. We wants to using yours platform to advertise products, to do this I registered my company in Buisness Manager. I want to get verification my company. For that I send all documents that I have, but I get message "Please upload additional business documents ..." over and over. May I know, what are precise documents you need for verification? Or is that because that are documents on Russian language?*Thank you in advance!
GetHuman1636317 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1636317 fixed the problem
We are waiting for GetHuman1636317 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.