Someone has created a account under my name Claudia Anderson and they're trying to get...

GetHuman1633826's customer service issue with Facebook from November 2018

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GetHuman1633826's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1633826 will want to follow the link below to head to their help center. We will check on GetHuman1633826 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1633826's own words
Someone has created a account under my name Claudia Anderson and they're trying to get friend requests in my contact list it has no picture on it my account has a picture of mine and my husband with our marriage license can you please get rid of that account people are calling me telling me about it and apparently some people have accepted them print as rent I don't know what somebody's problem is but I want that off Facebook I have one account and want to count only and that's with my profile and my picture with my husband
GetHuman1633826 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1633826
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 230299 others
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GetHuman1633826 started working on this issue
Nov 27th, 2018 1:34am