I got a message asking if it was me when it was someone from Georgia...I said no and th...

GetHuman1631873's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1631873's own words
I got a message asking if it was me when it was someone from Georgia...I said no and then got disabled...I changed m* password.,,won't accept it and I need a code. I think they are sending it to my old phone that got ruined.,,,I am very FRUSTRATED I do not want to start over my account is there ...I saw it on my daughters with me being a friend.,,,I just cannot log in.,,.if I have to start over I am done.,,,Thank You Karen
GetHuman1631873 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1631873
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 230084 others
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Timeline
GetHuman1631873 started working on this issue
Nov 26th, 2018 9:47pm