I haven't long in using my original account (username) for long time. As I want to be a...
GetHuman-betselot's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-betselot's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-betselot's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-betselot will want to follow the link below to head to their help center. We will check on GetHuman-betselot later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-betselot may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-betselot's own words
I haven't long in using my original account (username) for long time. As I want to be active in this account, I tried to long in but my attempts are unsuccessful. *I know my user name for sure. Accept that I forgot my password and email address which I used to set up this account (it was long times ago).**If I tell you my user name will you please help me to recover this account?*Just for your information I have another Facebook account which I use for limited contact only ( I don't have any problem to access this new account).**If you let me know which number to call in order to get help , I am happy to call. Alternatively you can contact me using my email below.
GetHuman-betselot did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-betselot fixed the problem
We are waiting for GetHuman-betselot to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.