Someone logged into my account from Tennessee, which caused me to secure my account.. s...

GetHuman-julzbtv's customer service issue with Facebook from November 2018

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The issue in GetHuman-julzbtv's own words
Someone logged into my account from Tennessee, which caused me to secure my account.. since then Ive sent my ID and received the link to finish the security process but it keep saying the link is either invalid or has been clicked on too many times. I changed my password, tried to log in and it says my log in was not approved. No matter what I do Facebook will not unlock my account.. can someone help?
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Facebook

Customer service issue
Reported by GetHuman-julzbtv
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 229052 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-julzbtv started working on this issue
Nov 26th, 2018 5:31am