My previous account (*****@***.com) was hacked last year. My password just changed and...

GetHuman-mcfornol's customer service issue with Facebook from November 2018

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The issue in GetHuman-mcfornol's own words
My previous account (*****@***.com) was hacked last year. My password just changed and i cant log in anymore. Even my yahoo mail. My facebook password and email password are the same (my son's name). I cant even log in my yahoo account anymore so i cannot recover it anymore.**I tried creating a new facebook account, but the problem is it gets reported for impersonation and facebook automatically disables it within **hrs. **I submitted my CI i.d, school, my birth certificate, my solo parent i.d, and even my school enrollment form. But facebook doesn't response. **What can i do to have a facebook account that wont get disabled.?
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Facebook

Customer service issue
Reported by GetHuman-mcfornol
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
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GetHuman-mcfornol started working on this issue
Nov 26th, 2018 2:33am