My account has been terminated and I don't know why. In July I couldn't log in changed...

GetHuman-smahdlop's customer service issue with Facebook from November 2018

3 views
 | 
228533 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-smahdlop's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smahdlop's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smahdlop will want to follow the link below to head to their help center. We will check on GetHuman-smahdlop later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-smahdlop may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-smahdlop's own words
My account has been terminated and I don't know why. In July I couldn't log in changed password and found that the account was hacked by someone called Anderson Scott. My banner picture was different as was my id photo. Personal information was different but remainder of the page was mine. Managed to put everything back and reported the problem to Facebook. All well for about a week when exactly the same happened again. Same name etc. Changed everything back again and OK for a week. Then tried to log on but told page terminated. Trying to contact Facebook but no success. Numerous attempts by both form and email
GetHuman-smahdlop did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-smahdlop fixed the problem
We are waiting for GetHuman-smahdlop to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-smahdlop fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-smahdlop
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 228533 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-smahdlop started working on this issue
Nov 25th, 2018 6:15pm