I did a fund me project for my birthday for St Jude. I called St Jude..and was told the...
GetHuman1621809's customer service issue with Facebook from November 2018
Help with my Facebook issue
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The issue in GetHuman1621809's own words
I did a fund me project for my birthday for St Jude. I called St Jude..and was told there is no way to trace any funds sent by Facebook. Why don’t you provide the name of person who did the fundraising ? It wasn’t Facebook! And St Jude also believes that Facebook thanks every person individually who makes a donation. Well I was first to donate and never got a thank you! Don’t know anyojve else who did either! Seems unethical to me..and Facebook takes a fee? Facebook also probably claims it as a tax deduction . You should make these things very clear when you encourage these fundraisers. Teri Drumgold
GetHuman1621809 did not yet indicate what Facebook should do to make this right.
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