I cant log into my account. It says i may be a victim of phishing. I cant go through t...

GetHuman-sjdowler's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sjdowler's own words
I cant log into my account. It says i may be a victim of phishing. I cant go through the steps to prove who i am because of a problem on your end with loading. I have clients who have placed orders and im unable to contact them. I need to get back into my account asap. My old email that my Facebook is under is *****@***.com but my new email is *****@***.com. *Please help me fix this asap as my clients are depending on me!*My cell is (***) ***-****
GetHuman-sjdowler did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sjdowler
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-sjdowler started working on this issue
Nov 25th, 2018 5:52am
GetHuman-sjdowler confirmed the issue is fixed. Hooray!
Nov 29th, 2018 2:48am