In March of **** I tried to get into my Facebook page and as I was trying to log into...
GetHuman-ljtrott's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-ljtrott's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ljtrott's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ljtrott will want to follow the link below to head to their help center. We will check on GetHuman-ljtrott later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ljtrott may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ljtrott's own words
In March of **** I tried to get into my Facebook page and as I was trying to log into my page using my User name and password I could not get in. Facebook sent a message stating that my password had been changed two hours prior to me trying to get into my facebook account. I did report it as a spam or my account being hacked. I believe that someone has hacked into my facebook and I would like to get back into my account. Can you please assist me in this matter?
GetHuman-ljtrott did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ljtrott fixed the problem
We are waiting for GetHuman-ljtrott to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.