Late last night I received an email from facebook saying that i had changed my password...

GetHuman1617803's customer service issue with Facebook from November 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1617803's own words
Late last night I received an email from facebook saying that i had changed my password using my phone number. But it is no longer my phone number so someone else with my old number got on my account. so i went on and changed the password to something new but now I have to secure my account. and my only options are secure using my phone number but its my old one so i cant use that. but the other options just say login failed and i cant figure out how to fix it.
GetHuman1617803 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1617803
Nov 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 227499 others
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Timeline
GetHuman1617803 started working on this issue
Nov 24th, 2018 6:46pm