I have not been able to enter my original Facebook page. I created a new Facebook pag...
GetHuman-yfraracc's customer service issue with Facebook from November 2018
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The issue in GetHuman-yfraracc's own words
I have not been able to enter my original Facebook page. I created a new Facebook page, but it did not update me with my old or original account. All of my photos are on my original Facebook page. **I tried several times to enter into my account. Apparently, someone else took over my account. I have not been active in my old account, and that's how I think someone got onto my account. I have received emails from Facebook in the passed with alerts that strange encounters were happening in my account. I never found out what happened or who did it.**Can someone help me?
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