My account was hacked and the messenger password and Facebook password has been changed...
GetHuman-hugsforp's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman-hugsforp's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-hugsforp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hugsforp's own words
My account was hacked and the messenger password and Facebook password has been changed. They used several codes to change my passwords, and now I cannot access it or change my password because everytimes Facebook sends me a code, it says “you have used too many codes” because of the hacker. How do I fix this? Thank you.
GetHuman-hugsforp did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hugsforp fixed the problem
We are waiting for GetHuman-hugsforp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.