My account was hacked and the messenger password and Facebook password has been changed...

GetHuman-hugsforp's customer service issue with Facebook from November 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hugsforp's own words
My account was hacked and the messenger password and Facebook password has been changed. They used several codes to change my passwords, and now I cannot access it or change my password because everytimes Facebook sends me a code, it says “you have used too many codes” because of the hacker. How do I fix this? Thank you.
GetHuman-hugsforp did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-hugsforp
Nov 22nd, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 28 customers so far
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GetHuman-hugsforp started working on this issue
Nov 22nd, 2018 3:43pm