I switched phones because my phone had broken.I can no longer get into my messenger acc...

GetHuman1601030's customer service issue with Facebook from November 2018

2 views
 | 
224022 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1601030's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1601030's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1601030 will want to follow the link below to head to their help center. We will check on GetHuman1601030 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1601030 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1601030's own words
I switched phones because my phone had broken.I can no longer get into my messenger account.I forgot my password and my phone number is no longer the same
GetHuman1601030 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1601030 fixed the problem
We are waiting for GetHuman1601030 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1601030 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1601030
Nov 21st, 2018 - 21d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 224022 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1601030 started working on this issue
Nov 21st 3:53pm