My Facebook account was hacked so I started a new one. When I get emails with facebook...

GetHuman-blakemjo's customer service issue with Facebook from November 2018

4 views
 | 
221799 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-blakemjo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-blakemjo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-blakemjo will want to follow the link below to head to their help center. We will check on GetHuman-blakemjo later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-blakemjo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-blakemjo's own words
My Facebook account was hacked so I started a new one. When I get emails with facebook attchments, I get sent to my old facebook address, or I am told to log in, and after I do it says I need a code from Facebook, but they never send it. How do I disable my old facebook account, change it's phone number (Facebook won't let me have two accounts with the same phone number. Are they for real asking for a driver license?
GetHuman-blakemjo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-blakemjo fixed the problem
We are waiting for GetHuman-blakemjo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-blakemjo fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-blakemjo
Nov 19th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 221799 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-blakemjo started working on this issue
Nov 19th, 2018 7:39pm