My Facebook account was hacked so I started a new one. When I get emails with facebook...

GetHuman-blakemjo's customer service issue with Facebook from November 2018

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The issue in GetHuman-blakemjo's own words
My Facebook account was hacked so I started a new one. When I get emails with facebook attchments, I get sent to my old facebook address, or I am told to log in, and after I do it says I need a code from Facebook, but they never send it. How do I disable my old facebook account, change it's phone number (Facebook won't let me have two accounts with the same phone number. Are they for real asking for a driver license?
GetHuman-blakemjo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-blakemjo
Nov 19th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 221799 others
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GetHuman-blakemjo started working on this issue
Nov 19th, 2018 7:39pm