I had a phone that I had to send off because of damage the phone number for it is still...

GetHuman1579771's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman1579771's own words
I had a phone that I had to send off because of damage the phone number for it is still good but I can't get the code to log in that it sends because I don't have that phone plus they will send me a whole different phone so I'll have to get that phone number activated on the new phone I get witch won't be until after Thanksgiving I assume so I'd like to get into my Facebook soon I've filled out several thing's on Facebook it's suggested to help me get back into it but nothings worked or been done about it so plz help me
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Facebook

Customer service issue
Reported by GetHuman1579771
Nov 17th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 219730 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1579771 started working on this issue
Nov 17th, 2018 9:51pm
GetHuman1579771 indicated the issue is not fixed yet.
Nov 17th, 2018 9:53pm