Good Morning! My facebook account has been hacked. I recieved a text message at *am wit...

GetHuman1544397's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1544397's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1544397 will want to follow the link below to head to their help center. We will check on GetHuman1544397 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1544397 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1544397's own words
Good Morning! My facebook account has been hacked. I recieved a text message at *am with a password reset code from facebook, I never asked for this. I tried to log in, I cant. It looks like my phone number is taken off my account. I no longer have access to the email that is linked to my facebook, therefore I cannot log in at all. I would like to log in- see what is messed up and potentially delete my whole account. **I would apprecaite your help! It has not been easy trying to figure out next steps.
GetHuman1544397 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1544397
Nov 12th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 212990 others
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GetHuman1544397 started working on this issue
Nov 12th, 2018 1:58pm