I can't moderate my group https:**m.facebook.com*groups****************?multi*permalinks*****************¬if*t*group*activity¬if*id*****************&ref*m*notif

GetHuman1535060's customer service issue with Facebook from November 2018

9 views | 210838 similar | 0 following
Help with my Facebook issue
GetHuman1535060's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1535060 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1535060 can let us know if they help or not.
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The issue in GetHuman1535060's own words
I was trying to moderate the group and add member requests ... I moderate a group. I am the admin. Since a little while I can't moderate the group from my galaxy a*. I can't add members. When I click, I get a page with the following script:**for (**)**"payload":*"actions":**"cmd":"append","target":"static*templates","html":"","replaceifexists":true**,"bootloadable":**,"ixData":**,"bxData":**,"gkxData":**,"qexData":**,"resource*map":******Please help me, because people are waiting to get added to my group!**Thank you **

GetHuman1535060 did not yet indicate what Facebook should do to make this right.

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Facebook

Facebook group
Customer service issue
Reported by GetHuman1535060
Nov 10th, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 210838 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1535060 started working on this issue
Nov 10th, 2018 12:30pm
GetHuman1535060 shared this issue with friends on Facebook
Nov 10th, 2018 12:33pm
GetHuman1535060 indicated the issue is not fixed yet.
Nov 10th, 2018 12:34pm

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