Facebook Customer Service Issues

I am having trouble logging into my account due to the "need to confirm my age" issue. I've submitted my ID twice already. After sending my ID, I received an email stating that my account was sorted, but I am still unable to access Messenger or Facebook as it still asks for identification confirmation. Despite emailing about this problem, I have not received a response yet. I am unsure if I should be able to log in or if the issue is being addressed.

After being blocked for three days, I haven't posted anything except for sharing videos from YouTube. My account got disabled, and I'm unsure why. I followed all of Facebook's instructions, and I'm willing to do whatever it takes to regain access to my personal account. I'm not concerned about the page I administered; I just need my personal account back urgently. I have a significant reason for needing it restored - I have a daughter with whom I've lost contact. Facebook is my only way to connect with her, so please assist me in not losing my only chance to reunite with her. I assure you that I won't post anything further, but please don't let me miss this opportunity. I appreciate your help and understanding. Regards, Theodor Zarour.

I am Lcpl Keathley from the United States Marine Corps. My Facebook account under the name Randall Keathley Jr. was hacked, and despite regaining access, I discovered that it has been disabled. I have maintained this account since [redacted] without any violations of Facebook's community standards. This is distressing as it is my primary means of communicating with loved ones while deployed, holding many precious memories. I have not engaged in any behavior to warrant the account being disabled and have even involved my chain of command due to their concern after seeing it deactivated. I am seeking assistance to reactivate my account as soon as possible. Thank you, Lcpl Keathley USMC.

Hello, I am experiencing issues with my business pages on Facebook. It seems someone has reported my accounts, and I suspect who it might be. This person has been sending me inappropriate messages, videos, and pictures, but Facebook failed to address this harassment while taking action against my pages. I have lost access to one business page, and the other has been disabled entirely. I need assistance in regaining ownership of these pages. The individual who reported me likely did so to cover up their own wrongdoings because I have evidence against them. It's frustrating that Facebook has not addressed this matter properly. Thank you.

I recently got a new phone and have been struggling to log into Facebook. Every time I try to access it, I keep getting redirected to an old account under the name GV Lundquist, III, which is not the account I wish to use. My current active Facebook account is under the name Vernon Lundquist, using the email address [redacted] I kindly request assistance in deleting the old account linked to GV Lundquist as it seems to be causing the redirection issue. Additionally, I am experiencing difficulty logging into my current account due to password problems, and I would appreciate any help in resolving this issue as well. Your help in getting rid of the old account and assisting me with accessing the correct one would be greatly appreciated.

Our page, MFP Australia, was previously known as Main Force Performance. Following a split between the business partners of Main Force Performance, the business ceased operations over two years ago. Meanwhile, our new business, MFP Australia, has been thriving. We have recently acquired the business name Main Force Performance in Australia. Many customers have been reaching out to us on the old inactive page, which shares our logo, causing confusion. As the legal owners of Main Force Performance in Australia, we kindly request to have the old page taken down. Karl F., the administrator of the old page, seems to hold a grudge against us for the business changes. We believe that as the rightful owners of the business name, it is a reasonable request to have the inactive page removed.

I require a password reset for the account linked to phone number [redacted] belonging to Deborah G Paul. Kindly send the reset link to [redacted] Deborah has been signed into the account on her mobile phone for years but forgot her password and hesitates to sign out. The current recovery email, [redacted], has been deactivated by yahoo due to inactivity, and they are unwilling to restore it as there was no associated recovery email or phone number. It’s crucial to change the recovery email to [redacted] Encountering difficulties with the Facebook "verify ID" upload page on a new desktop PC. The identity picture/file attachment button is unresponsive, preventing us from attaching necessary documents. Furthermore, the Facebook help text doesn't expand properly when "more..." is clicked. Your prompt assistance is greatly appreciated in resolving these issues to regain access to the account.

It has been almost a month since my Facebook account was taken over by another person. Despite my multiple attempts to recover it by providing a photo of my driver's license, there has been no resolution from your end. I managed to obtain the cell phone number of the person who hijacked my account and asked them to disable it, but they have since reactivated it, deleting my information. It is unacceptable that such security breaches can occur. Urgent action is required from you to address this issue promptly. So far, there has been no significant progress, and I am concerned about my personal information being compromised. Please reach out to me as soon as possible. - NL

I am Lcpl Keathley from the United States Marine Corps. My Facebook, under the name Randall Keathley Jr, was hacked and then disabled. Despite having the account since [redacted] without any violations, I was locked out and now need it reactivated for communication with my loved ones while on deployment. The account holds precious memories that I would hate to lose. I have notified my chain of command as my family was concerned about my well-being due to the deactivation. I hope to resolve this issue and regain access to my account. Thank you, Lcpl Keathley USMC.

Hello Facebook, I need assistance in recovering my Facebook account that was disabled five months ago on 05/12/[redacted] due to a false impersonation report. My account, along with my business page, is essential for running my online business. Despite numerous attempts to contact Facebook, my requests have been classified as spam and remain unresolved. The provided links did not offer a solution. I appeal to Facebook for help in restoring my account, which has been instrumental in connecting with my customers for over five years. Losing access has severely impacted my business operations. I request Facebook to review my case and provide guidance on securing my account to prevent future false reports. Thank you for your attention to this matter. Sincerely, Mi Nguyen

I'm attempting to create an Instagram business account under main.aertry.kansas and link it to the Main ARTery Facebook account. However, Instagram reported that the Main ARTery Facebook account was already linked to another account. In an effort to resolve this, I created a new Mail ARTery Kansas Facebook account and tried to merge it with Main ARTery, but was unsuccessful as Facebook indicated that the accounts have different Business Managers. Our goal is to have both Facebook accounts under the same Business Manager. Mistakenly, I removed myself as the admin of the Main ARTery Kansas account. I urgently need to regain admin access to rectify this issue. This process has been frustrating and time-consuming.

I am experiencing difficulties accessing my Facebook account with the name Билгээ. An error message keeps appearing stating my account is under review and inaccessible. This issue occurred after logging out on my smartphone and trying to log back in. I am unsure why my access is restricted and have repeatedly received the same notice. I have been using this account for a long time and would like to regain access. My Facebook ID is [redacted], and my phone number is linked to the account. Please assist me in reopening my account as I am unsure of any wrongdoing. Your help in resolving this matter is greatly appreciated. Thank you.

My family's restaurant business, Marven's Restaurant located at [redacted] Ball Avenue, Montreal, Quebec, Canada, is facing a severe threat from a problematic long-time customer. Despite a history of attempting to get free meals and cheat payments, her recent actions have escalated dramatically. She posted a picture (suspected to be fake) of a bug in her meal, an incident that hasn't occurred in 30 years and she is known for causing disturbances. This individual seems intent on tarnishing our reputation due to not receiving special treatment. She spread this misinformation on both our business page and her personal profile, leading to its widespread circulation among her friends. The situation has spiraled out of control, causing us distress and even receiving death threats. Regrettably, I am unable to remove her posts from her page, but I urgently seek assistance in removing the damaging content from our business page. The malicious and false comments are incessant and hurtful, posing a serious challenge to our business and emotional wellbeing. We are desperate for a resolution to this ordeal which has brought immense pain, stress, and grief to my family. Any help or advice in handling this matter promptly would be greatly appreciated.

Hello FB team, I am reaching out regarding my Facebook fan page named "My Hood." Initially, I attempted to change the name to "MrMp3s" but it was rejected for being deceiving and now I have tried to adjust it to "MrMp3s/Music and Lyrics." The fan page was originally created in [redacted] for a project called "My Hood" which was later canceled. In [redacted], we transitioned to a music and lyrics site called MrMp3s.com, starting with MrMp3s.co and then switching to .com for better search visibility on Google. I would greatly appreciate it if you could review and update the page's name accordingly. Thank you for your attention to this matter. Looking forward to your prompt response.

My Facebook account has been hacked! The primary email linked to my account is an old one that I no longer use, [redacted] The current emails associated with my account are [redacted] and the outdated [redacted] I am unable to log in to my Facebook and suspect that it may have been blocked due to suspicious activity. I received an email notifying me of someone trying to change my password, triggering alerts to both of my emails. I kindly request for the removal of the old email linked to my account, in order to regain access to my profile. If necessary, I am willing to provide identification verification to assist with resolving this issue promptly. Thank you for your assistance in resolving this matter quickly.

Hello FB community, I am reaching out regarding my Facebook fan page named "My Hood." I initially tried to change the name to "MrMP3s," which was rejected for being deceptive and cannot be altered. Today, I attempted to change it to "MrMP3s/Music and Lyrics." I am hopeful that this new name will be approved. The page was originally created in [redacted] for a project called "MyHood," which was eventually canceled. In [redacted], we transitioned to a music and lyrics site called MrMP3s.com, initially starting with MrMP3s.co. After noticing more searches for dot com extensions, we recently switched to dot com. I would greatly appreciate it if this issue could be reviewed and resolved. Whenever I attempt to share content from my site to the Facebook page, I receive a message indicating I cannot share that link. Looking forward to your prompt assistance.

Hello Facebook team, I am reaching out regarding my Facebook fan page called "My Hood." I attempted to change the name to "mrmp3s," but it was rejected due to being deemed deceptive. I then tried renaming it to "mrmp3s/Music and Lyrics" in the hopes that this would be accepted. The page was originally created in [redacted] for a project called "My Hood," which was later canceled. In [redacted], we transitioned to a music and lyrics site under the name mrmp3s.com. We initially used mrmp3s.co but switched to .com based on Google search data, showing a preference for the latter extension. I would greatly appreciate it if you could address and resolve this issue as I am unable to share links from my site to the Facebook fan page. Your prompt assistance on this matter would be highly valued. Looking forward to your response.

I have been trying out different apps to earn money online. Recently, when I tried to use my Messenger app, I realized I was logged out and couldn't log back in. I usually have the "keep me logged in" option selected. Now, I'm locked out of my Facebook account too, as it's asking me to confirm my identity multiple times, even after I've already gone through the verification process. I'm worried whether it's actually Facebook or a hacker trying to gain access. It's crucial for me to regain access as Messenger is my main way to communicate with my teenage daughter. I've tried changing passwords and going through the verification steps, but I'm still unable to login.

Hello, I am facing an issue with my Facebook account. I received an email stating that my phone number was disconnected from my account. When I tried to log in, I was unexpectedly logged out and prompted to enter a password. Due to poor mobile signal, I couldn't receive the two-step verification code after several attempts. I changed my password and ended all active sessions. However, I am unable to receive the security code to regain access. Despite sending multiple emails and explanations, I have not received a response. I am willing to provide my ID card if necessary. I urgently need help to resolve this and regain access to my account. My name is Jelena A. Popović from Serbia, and my email addresses are [redacted] and [redacted] My phone number is +[redacted]60. I appreciate your assistance in addressing this matter promptly.

I recently purchased a bed from a Facebook page that appeared to be genuine. However, upon receiving the bed, I discovered it was of poor quality. After a few months, the main beam supporting the bed broke, rendering it unusable. The seller agreed to send a replacement after I paid £17, but despite sending the payment three weeks ago, I have not received the item. The seller claims to have sent it, but I have not received any confirmation. Now, he is asking for more money without offering a refund. I believe this type of conduct should not be permitted on Facebook. I have all the conversation details on my partner's account and feel it's important to warn others about this seller on the Essex Furniture page.