My name is Pamela Landor Reynolds. My cell number is (***)***-****. I'm no longer able...

GetHuman1527590's customer service issue with Facebook from November 2018

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The issue in GetHuman1527590's own words
My name is Pamela Landor Reynolds. My cell number is (***)***-****. I'm no longer able to get to my account. When I try to log in I can't because someone has been using my cell number. It's * people name James Lewis and Brionna can't remember the last. My email address was: *****@***.com. I'm no longer in college. When I tried to recover my information I was told to contact the University. I contacted them and they are not able to assist me. The email address is inactive. Can you please help me to get my Facebook account back. Thank you so much.
GetHuman1527590 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1527590
Nov 9th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1527590 started working on this issue
Nov 9th, 2018 2:19am