I have been scammed by someone supposedly selling a phone on Messenger. I transferred...
GetHuman-stsalam's customer service issue with Facebook from November 2018
Help with my Facebook issue
The issue in GetHuman-stsalam's own words
I have been scammed by someone supposedly selling a phone on Messenger. I transferred £** into their account and they have disappeared. Their ad has been removed and it is impossible to link to their Facebook page - it doesn't look like they have one now. Facebook only acknowledges my complaint report* they seem not to accept any responsibility for the veracity of ads published on their platform. I want a refund from Facebook, just as I would expect one from ebay or Amazon or Paypal.
GetHuman-stsalam did not yet indicate what Facebook should do to make this right.
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