Account is University Commons Neighborhood Association and I am an administrator. Tryi...

GetHuman1521035's customer service issue with Facebook from November 2018

43 views | 207563 similar | 0 following
Help with my Facebook issue
GetHuman1521035's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1521035 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1521035 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1521035's own words
Account is University Commons Neighborhood Association and I am an administrator. Trying to write a post and add a photo. I write, then go to select photo, upload photo and then THE ENTIRE SCREEN WITH THE FB PAGE GOES TO A GREYISH COLOR AND THE TEXT IS GONE AND THE PICTURE DOES NOT SHOW UP. A RECTANGULAR BOX IN WHITE APPEARS ON THE SCREEN WITH HEADINGS OF CREATE POST*LIVE*EVENT*OFFER*JOB. My picture never appears nor my copy. I continue to wait, still nothing. I try to get out and the words come up HAVEN'T FINISHED POST, DO YOU WANT TO LEAVE WITHOUT FINISHING?*I thought it might be just my computer, and had another admin try and he had the same problem. Please resolve for us as we rely on FB for all our notices in our community. Thanks

GetHuman1521035 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1521035
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 43 customers so far
Similar issue to 207563 others
0 customers following this


GetHuman1521035 started working on this issue
Nov 8th, 2018 12:42am
GetHuman1521035 shared this issue with friends on Facebook
Nov 8th, 2018 12:43am

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