Account is University Commons Neighborhood Association and I am an administrator. Tryi...
GetHuman1521035's customer service issue with Facebook from November 2018
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Help with my Facebook issue
GetHuman1521035's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1521035 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1521035 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1521035 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1521035's own words
Account is University Commons Neighborhood Association and I am an administrator. Trying to write a post and add a photo. I write, then go to select photo, upload photo and then THE ENTIRE SCREEN WITH THE FB PAGE GOES TO A GREYISH COLOR AND THE TEXT IS GONE AND THE PICTURE DOES NOT SHOW UP. A RECTANGULAR BOX IN WHITE APPEARS ON THE SCREEN WITH HEADINGS OF CREATE POST*LIVE*EVENT*OFFER*JOB. My picture never appears nor my copy. I continue to wait, still nothing. I try to get out and the words come up HAVEN'T FINISHED POST, DO YOU WANT TO LEAVE WITHOUT FINISHING?*I thought it might be just my computer, and had another admin try and he had the same problem. Please resolve for us as we rely on FB for all our notices in our community. Thanks
GetHuman1521035 did not yet indicate what Facebook should do to make this right.
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