Account is University Commons Neighborhood Association and I am an administrator. Tryi...

GetHuman1521035's customer service issue with Facebook from November 2018

43 views | 207563 similar | 0 following
Help with my Facebook issue
GetHuman1521035's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1521035 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1521035 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1521035 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1521035's own words
Account is University Commons Neighborhood Association and I am an administrator. Trying to write a post and add a photo. I write, then go to select photo, upload photo and then THE ENTIRE SCREEN WITH THE FB PAGE GOES TO A GREYISH COLOR AND THE TEXT IS GONE AND THE PICTURE DOES NOT SHOW UP. A RECTANGULAR BOX IN WHITE APPEARS ON THE SCREEN WITH HEADINGS OF CREATE POST*LIVE*EVENT*OFFER*JOB. My picture never appears nor my copy. I continue to wait, still nothing. I try to get out and the words come up HAVEN'T FINISHED POST, DO YOU WANT TO LEAVE WITHOUT FINISHING?*I thought it might be just my computer, and had another admin try and he had the same problem. Please resolve for us as we rely on FB for all our notices in our community. Thanks

GetHuman1521035 did not yet indicate what Facebook should do to make this right.

How GetHuman1521035 fixed the problem

We are waiting for GetHuman1521035 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1521035 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1521035
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 43 customers so far
Similar issue to 207563 others
0 customers following this

Timeline

GetHuman1521035 started working on this issue
Nov 8th, 2018 12:42am
GetHuman1521035 shared this issue with friends on Facebook
Nov 8th, 2018 12:43am