I've been trying to verify my business page for over a week now. I first tried with my...

GetHuman-okemokik's customer service issue with Facebook from November 2018

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The issue in GetHuman-okemokik's own words
I've been trying to verify my business page for over a week now. I first tried with my business phone number, but because my business phone number has an auto-attendant, the call never came through. I can no longer verify with a phone number because I've tried too many times. **I then tried verifying using documents and every single time, it was denied. I've submitted at least * verification requests and numerous different documents, all of which meet Facebook's requirements. The document I cannot believe wasn't accepted was my invoice for my office rent. It states my company's name, my name, and office address right on the document. **I cannot provide a utility bill because I rent an office through Regus, who handles all utilities for all of us businesses. I cannot submit my company's articles of organization because I listed my personal home address as the business's registered address to avoid having to change it again incase I decide to move offices. I cannot provide any tax documents because this is our first year in business, and we do not have tax documents. Even if we did, the tax documents would show my home address, since that's how it's registered. **I just want to verify my business page already. I've replied to Facebook's deny messages multiple times, which it says I can do, and no one has ever gotten back to me. I've even asked Facebook to have a human call my business line and press "*" to get past the auto-attendant, but still no answer. Please get back to me as soon as possible, so I can verify this page. Thank you.

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Facebook

Customer service issue
Reported by GetHuman-okemokik
Nov 8th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 207557 others
0 customers following this

Timeline

GetHuman-okemokik started working on this issue
Nov 8th, 2018 12:26am

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