So my dad bought a new phone and he tried logging in to facebook but he forgot his pass...

GetHuman1488930's customer service issue with Facebook from November 2018

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The issue in GetHuman1488930's own words
So my dad bought a new phone and he tried logging in to facebook but he forgot his password so we did change password then, we used his email and we didn’t know the password for that so we recovered it with my sisters email and now we have the email and then on Facebook it said it sent the code but then when I check the email there’s no mail. And then the next day ( today ) I checked it and still no mail.
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Customer service issue
Reported by GetHuman1488930
Nov 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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GetHuman1488930 started working on this issue
Nov 4th 5:27am