Acountname: diyeral*Registered email: *****@***.com*Phonenumber:************Hi instagra...

GetHuman1483992's customer service issue with Facebook from November 2018

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201913 similar
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Help with my Facebook issue
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GetHuman1483992's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1483992 will want to follow the link below to head to their help center. We will check on GetHuman1483992 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1483992 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1483992's own words
Acountname: diyeral*Registered email: *****@***.com*Phonenumber:************Hi instagram,**Please help me! I need your support. I can not have acces to my account. I have changed my password * weeks ago and I have also deactivate my account for a while because my aunt passed away. Yesterday I tried to activate my account but instagram both cant find my name and email adress. I have never deleted my account. I have tested this by creating a new account with the same emailadress then it says there is already an account with this emailadress. I can not accept the fact that my account has been deleted for some reasons. I have so many memories that I did not save I am an instagram member for years and never experienced this. I thing my account could be hacked because when I try to activate instagram does not say that my account is deleted. Please help me I want my account back full of memoriess. I have not slept for days because this is a very big issue for me. I BEG YOU PLEASE HELP ME PLEASE!!!!!!**Kind regards,**Dilek Yeral
GetHuman1483992 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1483992
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 201913 others
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GetHuman1483992 started working on this issue
Nov 3rd 7:33pm