I have a big issue. My name is Piyal. I run many groups on my FB and I get a lot of mes...

GetHuman1478791's customer service issue with Facebook from November 2018

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The issue in GetHuman1478791's own words
I have a big issue. My name is Piyal. I run many groups on my FB and I get a lot of message requests. Some of them are really rude. What happens is that people message me and because of my condition, I am a dyslexic, I feel very threatened very quickly. I tried to ignore and delete and block but they open new accounts. I tried to look on youtube what I could do and they said if I change my DOB to ** years old the message requests would stop. I have tried this many times and all I get is "Thanks for contacting Facebook. You should receive an email response shortly". I never do. Please I do not want to deactivate my account but I need the message requests to stop. Please Do not allow a venerable person offline.
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Customer service issue
Reported by GetHuman1478791
Nov 3rd, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman1478791 started working on this issue
Nov 3rd 2:58pm