I wanted to edit a post I was making on a friends account. The first post I wanted to e...
GetHuman1474122's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1474122's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1474122's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1474122 will want to follow the link below to head to their help center. We will check on GetHuman1474122 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1474122 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1474122's own words
I wanted to edit a post I was making on a friends account. The first post I wanted to edit is still on her account even though I deleted it. It does not appear on her page when I am on my account but if I am looking through my daughters account, it has both posts. The first and the edited one. This is a terrible problem. How do I delete the first post and why does it not show up on my account so that it can be deleted?
GetHuman1474122 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1474122 fixed the problem
We are waiting for GetHuman1474122 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.