I access our Facebook account from OUR three computers at home* from an office computer...

GetHuman-artel's customer service issue with Facebook from November 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-artel's own words
I access our Facebook account from OUR three computers at home* from an office computer* from an occasional cruise ship or hotel computer, etc. Could you please leave us alone and stop shutting us out. I can never recall our password, and having to re-set it is dumb. Please... just leave us alone! Thank you.

GetHuman-artel did not yet indicate what Facebook should do to make this right.

How GetHuman-artel fixed the problem
After writing our complaint on this website, it was fixed. I want Facebook folks to know we log on from * home computers, one office and several others when traveling (cruise ships, hotels, etc.) -- and would like to be free to do that without interference. We dislike AI interference in our messages and would truly like to be left alone. We also don't like Microsoft blocking certain of our messages -- which don't contain anything illegal. Thanks for listening. (Ha!)
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-artel
Nov 2nd, 2018 - 3 years ago
Fixed
GetHuman-artel shared how to fix
Seen by 4 customers so far
Similar issue to 201057 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-artel started working on this issue
Nov 2nd, 2018 10:48pm
GetHuman-artel confirmed the issue is fixed. Hooray!
Nov 3rd, 2018 11:12am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers