I access our Facebook account from OUR three computers at home* from an office computer...

GetHuman-artel's customer service issue with Facebook from November 2018

Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-artel's own words
I access our Facebook account from OUR three computers at home* from an office computer* from an occasional cruise ship or hotel computer, etc. Could you please leave us alone and stop shutting us out. I can never recall our password, and having to re-set it is dumb. Please... just leave us alone! Thank you.

GetHuman-artel did not yet indicate what Facebook should do to make this right.

How GetHuman-artel fixed the problem
After writing our complaint on this website, it was fixed. I want Facebook folks to know we log on from * home computers, one office and several others when traveling (cruise ships, hotels, etc.) -- and would like to be free to do that without interference. We dislike AI interference in our messages and would truly like to be left alone. We also don't like Microsoft blocking certain of our messages -- which don't contain anything illegal. Thanks for listening. (Ha!)
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Customer service issue
Reported by GetHuman-artel
Nov 2nd, 2018 - 5 years ago
GetHuman-artel shared how to fix
Seen by 31 customers so far
Similar issue to 201057 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-artel started working on this issue
Nov 2nd, 2018 10:48pm
GetHuman-artel confirmed the issue is fixed. Hooray!
Nov 3rd, 2018 11:12am