I have tried for a recharge on a number through Facebook mobile recharge option and whe...

GetHuman1472590's customer service issue with Facebook from November 2018

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The issue in GetHuman1472590's own words
I have tried for a recharge on a number through Facebook mobile recharge option and when I proceeded the amount deducted and in the status refunded is shown by Facebook. Then I waited for refund but I didn't received any money in my account till now as it is about ** days later. And today I also processed for an another recharge and it is also failed but money deducted from my account and it is not shown in payment history. So what should I do now? Please help me as soon as possible.
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Customer service issue
Reported by GetHuman1472590
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1472590 started working on this issue
Nov 2nd 6:40pm