I cannot log into my Facebook or messenger. If seems as if my password was changed and...

GetHuman-wrwilson's customer service issue with Facebook from November 2018

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The issue in GetHuman-wrwilson's own words
I cannot log into my Facebook or messenger. If seems as if my password was changed and I don’t know the current password. However, if there are any security questions to be answered in order to recover my account I can do that. I’ve tried to reset my password from the Facebook app app and it tells me that there is no account with that name or number. However there was a page with my info on it.... it just isn’t my current account. Please let me kno what. I need to do to recover my correct account. Thanks!
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Customer service issue
Reported by GetHuman-wrwilson
Nov 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-wrwilson started working on this issue
Nov 2nd 4:39pm