I cant remove my *****@***.com email and make my hallamay* my primary email. It says it...

GetHuman-sunchin's customer service issue with Facebook from November 2018

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The issue in GetHuman-sunchin's own words
I cant remove my *****@***.com email and make my hallamay* my primary email. It says its invalid. My *****@***.com was hacked through my itunes and it was attached to my hotmail. They got into my account, contacts, Facebook ect. I dont want to lose my facebook cause of my photos and emails from my friends and family who have passed away. I hope you can help me recover my account. Thank Halla Wejs*My number ***-***-****. Can you send to * emails *****@***.com incase the *****@***.com is connected to my old email when i got a new phone. *Thank you
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Customer service issue
Reported by GetHuman-sunchin
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-sunchin started working on this issue
Nov 2nd 3:37pm