Good morning,*My name is Sergio Nathaniel Salazar. I had an account with my school dist...

GetHuman1470617's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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GetHuman1470617's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1470617 will want to follow the link below to head to their help center. We will check on GetHuman1470617 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1470617 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1470617's own words
Good morning,*My name is Sergio Nathaniel Salazar. I had an account with my school district email. When the school asked me to start posting I had to create an account using the school email. Since I already used that email. I went ahead and changed the email on my personal account to my yahoo mail. Now Im trying to create an account with my school email and its not letting me. I've already sent in a photo and explaining what happen so they can fix the issue.
GetHuman1470617 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1470617
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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Timeline
GetHuman1470617 started working on this issue
Nov 2nd 2:19pm